Privacy Policy

Your privacy is important to us. Learn how we protect and handle your information.

Last updated: June 24, 2024 GDPR Compliant

1. Introduction

CORE PMC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account Information: Name, email address, phone number, company name, job title
  • Profile Information: Profile pictures, biographical information, preferences
  • Contact Information: Address, emergency contact details
  • Payment Information: Billing address, payment method details (processed securely through third-party providers)

2.2 Project Data

We collect and store project-related information including:

  • Project details, timelines, and milestones
  • Task assignments and progress tracking
  • Document uploads and file sharing
  • Communication logs and collaboration data
  • Reports and analytics data

2.3 Device and Media Access

With your explicit consent, we may access and collect:

  • Location Data: GPS coordinates and location information for attendance tracking and project site verification purposes
  • Camera and Media: Photos and videos captured through your device's camera for project documentation, progress updates, and quality assurance
  • Contact Information: Access to your device's contact list to facilitate team member addition and project collaboration
  • File Access: Permission to access and import files from your device for project documentation and sharing

2.4 Usage Information

We automatically collect certain information about your use of our services:

  • Log data (IP address, browser type, access times)
  • Device information (device type, operating system)
  • Usage patterns and feature interactions
  • Performance data and error reports

3. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

To provide, maintain, and improve our project management services

Authentication

To verify your identity and manage your account access

Communication

To send important updates, notifications, and support messages

Analytics

To analyze usage patterns and improve our platform

Security

To protect against fraud, abuse, and security threats

Legal Compliance

To comply with legal obligations and enforce our terms

Attendance Tracking

To verify your presence at project sites and track work hours

Project Documentation

To capture and store project progress photos and videos

Team Management

To facilitate team member addition and project collaboration

3.1 Specific Use Cases

We use your information for specific project management purposes:

  • Location Services: Your location data is used exclusively for attendance verification, ensuring accurate time tracking and project site validation. This helps maintain project accountability and compliance with work schedules.
  • Camera Access: Camera permissions enable you to capture project progress photos and videos, document quality issues, and create visual reports. All media is stored securely and can be shared with project stakeholders.
  • Contact Access: Contact list access allows you to quickly add team members to projects, import contact information for project stakeholders, and facilitate seamless communication within the platform.
  • File Management: File access permissions enable you to import project documents, blueprints, and other relevant files directly from your device for project documentation and sharing.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

  • Cloud hosting and storage providers
  • Payment processing services
  • Email and communication services
  • Analytics and monitoring tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or subpoenas
  • Protection of our rights, property, or safety
  • Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your information:

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Secure Infrastructure

Hosted on secure, enterprise-grade cloud infrastructure with regular security audits

Access Controls

Strict access controls and authentication mechanisms to protect your data

Regular Backups

Automated backups and disaster recovery procedures to ensure data availability

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request access to your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Portability

Request a copy of your data in a portable format

Restriction

Request restriction of processing in certain circumstances

Objection

Object to processing of your personal information

Location Control

Control location tracking permissions at any time

Media Control

Manage camera and media access permissions

6.1 Device Permission Management

You have full control over device permissions:

  • Location Services: You can enable or disable location tracking at any time through your device settings or within the app. Disabling location services will prevent attendance tracking but may limit certain project management features.
  • Camera Access: Camera permissions can be managed through your device settings. You can choose to allow camera access only when needed or disable it entirely.
  • Contact Access: Contact list access can be revoked at any time through your device settings. This will prevent automatic contact import but you can still manually add team members.
  • File Access: File permissions can be managed through your device settings, allowing you to control which files the app can access.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

7.1 Types of Cookies

  • Essential Cookies: Required for basic functionality and security
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how you use our platform
  • Marketing Cookies: Used for targeted advertising (with your consent)

7.2 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

8. Third-Party Services

Our platform may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them:

  • Payment processors (Stripe, PayPal)
  • Cloud storage providers (AWS, Google Cloud)
  • Analytics services (Google Analytics)
  • Communication tools (Slack, Microsoft Teams)

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices within our application

Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address

CORE PMC, BHADANI ERA, F-02/03,
Shyam Mandir Rd, opp. VIP PLAZA,
Vesu,
Surat, Gujarat 395007